By using Elite Hospital Online Payment facilities, you are confirming these Terms and Conditions.
Standard Terms and Conditions
These terms and conditions apply to all online card transactions made to Elite hospital.
Please read these terms carefully before using the online payment facilities.
The Hospital may change these terms from time to time without notice. Changes will apply to any subsequent transactions with the Elite hospital.
On-Line Payments
- Using the online payment facilities on our website indicates that you accept these terms. If you do not accept these terms do not use our online payment facilities. All online payments are subject to these conditions.
- Your payment will normally reach the Hospital bank account within two working days. We cannot accept any liability for delayed payments.
- We cannot accept liability for payments being recorded on the wrong account if you supply inaccurate information, but will make every effort to reallocate any such payments if they arise.
- We cannot accept liability if payment is refused or declined by your credit/debit card supplier for any reason.
- If your card supplier declines payment, the Hospital is under no obligation to bring this fact to your attention. You should check with your bank/credit/debit card supplier that payment has been deducted from your account.
- The data that you provide during online payment transactions is securely held by Arab African International Band under the terms and conditions of the Data Protection by the E-banking processes and will only be used for the purpose of recording your payment and for accounting processes. Your data will be treated confidentially and with the utmost care and respect. We shall abide by the principles of the Data Protection and ensure that the data is used for no other purposes and is disclosed to no third party, except in respect of data that it is necessary to provide to the Hospital's e-commerce provider who will process this information on the Hospital's behalf. In limited, exceptional circumstances the Hospital may be required to disclose data to other third parties, for example where this is necessary to comply with the law. Our e-commerce provider will retain some personal information so that we can access payment records in the event of queries or incomplete payment information. Any credit or debit card details given by you will not be retained in their entirety. Information will only be retained for a reasonable period and then destroyed securely.
- In no event will the Hospital be liable for any damages whatsoever arising out of the use, inability to use, or the results of use of this site, any websites linked to this site, or the materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages.
- Enjoy our new exclusive feature of saving your payments in your Elite hospital’s wallet.
- If the process has interrupted for any reason and affected the final service/s you asked for, the payment amount of non-servant service/s will fully remain in your wallet and you can use it in any alternative available needed services.
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If the Doctor appointment canceled or postpone you have the right to choose between two option
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first option: The fee paid will remain on your account (Elite Wallet) and can be used for a future appointment or service
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Second option the fee paid will be refunded to your card depending on your bank terms and conditions (Mostly refund takes two weeks)
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If you missed or cancel an appointment with less than 48 hours notice, your appointment fee will be deducted from your account (i.e. you will be charged the full amount). For cancellations made before 48 hours notice, you have two options:
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The fee paid will remain on your account (Elite Wallet) and can be used for a future appointment or service
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Second option the fee paid will be refunded t to your card depending on your bank terms and conditions (Mostly refund takes two weeks)